Motivus
Terms of Use
These Terms of Use (the “Terms”) govern your use of the Motivus mobile app and related services (“Motivus,” the “app,” “we,” “us,” or “our”). By creating an account or using Motivus, you agree to these Terms. If you do not agree, do not use the app.
Our Privacy Policy explains how we collect, use, share, and protect information.
1. What Motivus does
Motivus is a motivation and accountability app. You can create a Journey, which is a plan containing tasks, a schedule, milestones, and other settings. You can record check-ins when you complete tasks, attach real-world reward items to milestones, share progress, and participate with friends or groups.
Motivus may offer honor-system check-ins through Mark Done and AI-assisted check-ins through Prove done. With Prove done, you submit a photo, short video, or text as proof, and AI evaluates it against the task requirements. AI results may be incorrect and are used only to manage progress within Motivus. They are not professional judgments, certifications, or guarantees that an activity occurred.
2. Eligibility and accounts
You must be at least 13 years old to use Motivus. If you are under the age at which you can legally agree to online terms where you live, a parent or legal guardian must review and agree to these Terms for you.
You agree to:
- provide accurate account information;
- keep your sign-in credentials secure;
- use only your own account unless Motivus expressly permits otherwise;
- promptly notify us if you believe someone has accessed your account without permission; and
- take responsibility for activity performed through your account.
You may not impersonate another person, create accounts to evade restrictions, or use automated methods to create accounts or interfere with the app.
3. Your content
“Content” includes Journeys, tasks, check-ins, proof photos or videos, text, reflections, display names, reward details, and anything else you create, submit, or share through Motivus.
You keep ownership of your Content. You give Motivus a limited, nonexclusive, worldwide, royalty-free license to host, store, process, reproduce, and display your Content only as reasonably necessary to operate, secure, improve, and provide the app according to your settings and our Privacy Policy. This license ends when the Content is deleted from our systems, except to the extent temporary copies remain during ordinary backup or deletion processes or retention is required by law.
You are responsible for your Content. You must have the rights and permissions needed to submit it, including permission from people shown or identified in a proof. Do not submit confidential information or personal information about someone else unless you have permission to do so.
4. Public and shared content
Some Journeys and Content may be public or shared with friends, a cohort, or other participants, depending on the feature and the privacy choices you make. Content you make public may be seen and shared by a broader audience. Content shared within a Journey may be visible to people who already have access to that Journey.
Proof sharing is controlled per Journey and is private by default. Rewards are not shown to buddies, cohorts, or leaderboards. Review your settings before sharing, and do not treat public or shared areas as private.
5. Community rules
You may not use Motivus to create, upload, share, link to, encourage, or facilitate:
- hatred, discrimination, or violence against a person or group based on protected or personal characteristics;
- threats, bullying, stalking, harassment, humiliation, or targeted abuse;
- child sexual abuse material, grooming, sexual exploitation of minors, or any sexual content involving a minor;
- pornographic or sexually explicit content;
- scams, fraud, impersonation, deceptive schemes, spam, or unauthorized commercial solicitation;
- illegal activity or content, or instructions intended to facilitate illegal or seriously harmful conduct;
- content that infringes intellectual property, privacy, publicity, or other rights;
- another person’s private or identifying information without permission;
- malware, malicious code, attempts to compromise accounts or systems, or interference with the app; or
- content or conduct designed to evade safety, moderation, subscription, usage-limit, or verification systems.
Do not encourage dangerous acts, self-harm, or activities that could foreseeably injure you or someone else. Choose tasks that are safe and appropriate for you. Motivus is not medical, mental-health, legal, financial, or other professional advice.
6. Moderation, reporting, and blocking
Motivus may review reports and may restrict visibility, remove Content, limit features, suspend or terminate accounts, or block users from the service when we reasonably believe these Terms, store policies, or applicable law have been violated, or when action is needed to protect users or the service. We may also preserve or disclose information when legally required.
You can report abusive users or objectionable Content using the in-app Report control or at getmotivus.app/support. You may also contact [email protected]. We will review reports and take action we consider appropriate based on the circumstances.
False or abusive reports may themselves violate these Terms. If you believe action was taken against your account or Content by mistake, contact us through the support page.
7. Rewards
A Motivus reward is a real-world item that you choose and associate with a milestone. Motivus does not:
- pay or transfer money;
- hold a cash balance for you;
- sell, purchase, fulfill, or ship reward items; or
- guarantee the price, availability, condition, or suitability of any reward.
The phrase “You’ve earned it” means only that the app recorded that you reached the applicable milestone. It does not create a cash value, payment obligation, or right to receive anything from Motivus.
The “Open reward link” button only opens the URL you previously saved. You are responsible for deciding whether to visit a linked site and whether to claim or purchase a reward. Third-party sites, sellers, products, and transactions are governed by their own terms and policies, and Motivus is not responsible for them.
8. Motivus Pro and purchases
Motivus Pro is a paid subscription that provides the features and limits shown in the app at the time of purchase. Purchases are processed by Apple through the App Store or by Google through Google Play. Motivus does not collect your payment card number.
The price, billing period, renewal terms, and any offer terms are shown by Apple or Google before you confirm a purchase. Store-purchased subscriptions are managed under the applicable store’s terms and billing rules.
Use Restore Purchases in Motivus to restore an eligible purchase associated with your store account.
Manage or cancel your subscription in your Apple App Store or Google Play subscription settings.
Deleting your Motivus account does not cancel an Apple or Google subscription. Cancel the subscription separately through the store to stop future renewals.
Refund requests are handled under the applicable store’s policies and applicable law.
Motivus may also award temporary Pro access through an in-app challenge or promotion. Earned or promotional Pro access is not a store purchase, has no cash value, cannot be transferred, and ends at the time shown in the app.
9. App access and changes
We may add, change, limit, suspend, or discontinue app features. We do not promise that every feature will always be available or that Motivus will work without interruption or error. We may set or change reasonable usage limits, including limits for free and paid features, subject to applicable law and store rules.
You may stop using Motivus at any time. You can delete your account through Profile → Delete account. Account deletion and data handling are described in our Privacy Policy. Remember that deleting your account does not cancel a store subscription.
10. Suspension and termination
We may suspend or terminate access to Motivus if you materially or repeatedly violate these Terms; create risk or legal exposure for Motivus or other users; abuse reporting, invitation, verification, or subscription systems; or use the app in a way that threatens its security or operation.
Where reasonable, we may provide notice or an opportunity to correct the issue, but we may act immediately when needed to prevent harm, address illegal content, protect users, or comply with law or store requirements.
Sections that by their nature should continue after termination—including provisions about ownership, rewards, disclaimers, responsibility, and disputes—will continue to apply.
11. Third-party services
Motivus relies on third-party services for functions such as sign-in, subscriptions, AI verification, analytics, crash reporting, email delivery, storage, and notifications. Your use of those services may also be governed by their terms and privacy policies.
Motivus may contain links to third-party websites or services. We do not control or endorse those services and are not responsible for their content, availability, security, products, or practices.
12. Disclaimers
To the fullest extent allowed by law, Motivus is provided “as is” and “as available.” We do not make warranties that the app will be uninterrupted, error-free, completely secure, or suitable for every goal, task, reward, or purpose.
Progress calculations, reminders, leaderboards, AI verification, streaks, deadlines, and similar features may contain errors or be affected by connectivity, device settings, user input, or third-party services. You remain responsible for your real-world actions, purchases, safety, and decisions.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
13. Limitation of responsibility
To the fullest extent allowed by law, Emily Galash, doing business as Motivus, will not be liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, missed rewards, purchases from third parties, or losses arising from another user’s Content or conduct.
Nothing in these Terms limits liability where doing so is prohibited by law.
14. Apple and Google
Apple and Google are not parties to these Terms and are not responsible for operating or supporting Motivus. Your use of the app must also comply with the rules and terms of the store from which you downloaded it.
For the iOS version, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the provisions that apply to them. Emily Galash, doing business as Motivus—not Apple—is responsible for the app and for addressing claims relating to the app, except where applicable law or Apple’s required terms provide otherwise.
15. Changes to these Terms
We may update these Terms as Motivus changes or as legal or store requirements change. We will update the effective date and provide additional notice when required. If you continue to use Motivus after updated Terms take effect, the updated Terms will apply to your future use. If you do not agree to an update, stop using the app and delete your account.
16. General terms
If a provision of these Terms is found unenforceable, the remaining provisions will continue in effect. If we do not immediately enforce a provision, that does not waive our right to enforce it later. You may not transfer your account or your rights under these Terms without our permission. We may transfer our rights and obligations in connection with a reorganization, sale, or transfer of Motivus, subject to applicable law.
These Terms, together with the Privacy Policy and any purchase terms shown by Apple or Google, form the agreement between you and Motivus regarding the app.
17. Contact
Emily Galash, doing business as Motivus Email: [email protected] Support and abuse reports: getmotivus.app/support